Sep 28, 2020 | Duo Multi-Factor
The move to Duo for W&L’s students, faculty and staff is nearly complete. As evidenced by the low number of ITS Helpdesk tickets, the transition has been smooth and easy for most. All undergraduate students and staff have successfully enrolled and many...
Sep 3, 2020 | Duo Multi-Factor, ITS Updates
To further enhance the security of W&L’s virtual Infrastructure, myVI will be connected to Duo Multi-Factor Authentication starting on September 9, 2020. Employees and students currently enrolled in Duo will begin seeing a prompt to authenticate when logging...
Jun 12, 2020 | Duo Multi-Factor
As of mid June, more than 1,240 students, faculty and staff have successfully enrolled in the University’s “soon to be required” Duo Multi-Factor Authentication service. Duo works in tandem with several University applications (e.g., Outlook Mail,...
Jun 8, 2020 | Duo Multi-Factor
When enrolling in and setting up your Duo Multi-Factor Authentication account, iOS devices will sometimes require a removal and re-addition of the email account from the phone. This will ensure your iOS phone doesn’t prompt you unnecessarily to enroll in Duo,...
Jun 2, 2020 | Duo Multi-Factor
One size does not fit all when it comes to getting your Duo Multi-Factor Authentication account set up. While it’s recommended that users enroll to receive smartphone push alerts from Duo, that’s not always possible. Not everyone uses a smart phone, some...
May 27, 2020 | Duo Multi-Factor, Security Tips
In April, the Office of Student Affairs sent an email to all new students in the class of 2024, instructing them to begin setting up their W&L network and email accounts. In doing so, an unfamiliar step was inserted into the process to help protect the security of...
