Sep 17, 2024 | ITS Updates, Workday
Twice each year, Workday releases major upgrades to its cloud-based human capital management, financial management, business planning, and student information software. The work is intended to improve functionality for users, while enhancing backend architecture and...
Sep 12, 2024 | Apple, ITS Updates
ITS has conducted limited testing of the beta version of macOS Sequoia (scheduled for release on Monday, Sept. 16th), and basic university applications like Acrobat, Box, Microsoft Office, and Zoom appear to function properly. However, not all applications have been...
Aug 21, 2024 | ITS Updates
The vendor is currently working to restore full service to the Web Help Desk (WHD) application. If you’re having trouble accessing the Web Help Desk website or using its online features, try these workarounds: You can update or create tickets via email, and so far, no...
Aug 8, 2024 | ITS Updates, Security Tips
ITS has implemented the Sender Policy Framework (SPF), a crucial email authentication method that validates emails sent from the wlu.edu domain through the university’s Microsoft 365 account. This measure is designed to prevent spoofed senders commonly used in...
Jul 26, 2024 | ITS Updates, Zoom
Recently ITS implemented a connector linking our Zoom web conferencing tool with our video capture and media management system, YuJa. Moving forward, all recordings made in Zoom will automatically import into your personal media space within YuJa for storage and...
Jun 25, 2024 | ITS Updates, Security Tips
The W&L Security Awareness Program, administered through ITS under the direction of the Chief Information Security Officer, was developed in response to the university’s need to protect against the real and growing threat of cybercrime seen throughout businesses...
