Mar 18, 2020 | COVID-19
The process for changing your out of office greeting while working remotely is very similar to the process used while managing directly from your office phone. The primary difference is that you will first need to “dial in” to your office phone while off...
Mar 17, 2020 | COVID-19
While ITS has been focused on the mass move to virtual instruction and distributing equipment to those with need, we turn our attention to the large number of employees moving to a remote environment. Please consider the following information regarding working...
Mar 17, 2020 | COVID-19
From The U.S. Department of Education The Office for Civil Rights’ (OCR’s) Center for Outreach, Prevention, Education, and Non-discrimination launched a short webinar on ensuring web accessibility for students with disabilities for schools utilizing online...
Mar 17, 2020 | COVID-19
On Wednesday, the FCC launched the “Keep Americans Connected Pledge,” targeting both financial and communication-related burdens on Americans caused by the COVID-19 outbreak, and the closure policies being implemented nationwide. It appears that most major carriers...
Mar 16, 2020 | COVID-19
From: David Saacke, Chief Information Officer Subject: Update on Virtual Instruction Academy (VIA) Enrollment and Zoom Licensing An update to my note from yesterday afternoon: VIA session (https://go.wlu.edu/via) enrollment counts, and “Session Full” notices, are...
Mar 16, 2020 | COVID-19
Video conferencing tools can be extremely helpful, but are frustrating when they do not work as expected. Many factors can impact performance, but none is greater than a robust connection to the Internet. This document outlines information to help you maximize...