IMPORTANT: Use these instructions only if you are connecting to campus Wi‑Fi with a personally owned Windows computer.
If you are using a university-owned (managed) Windows computer, no action is required. Your device will be updated automatically by ITS.
To improve wireless security and comply with new Microsoft connection requirements, the campus eduroam network will soon use a more secure authentication method called EAP-TLS. This change affects users who connect to eduroam using a personally owned Windows computer.
NOTE: University owned Windows computers will be automatically updated.
As part of this update, Windows devices will need a new security certificate installed before they can connect to eduroam. Devices that are not updated may be unable to access the campus wireless network after the transition in October.
To avoid any interruption in service, please complete the certificate installation process on your Windows device as soon as possible. The process only takes a few minutes and helps ensure a more secure and reliable connection to eduroam.
What You Need to Do
1. Go to MyApps and log in with your W&L credentials.
2. Click on the Secure W2 enrollment tile.
3. Click the “JoinNow” button.
An executable file will be downloaded to your computer. By default, it should be saved to your “Downloads” folder.
4. Launch the file after it downloads to your computer.
Double-click on the file called “WiFi_Washington_and_Lee_University_Wrapper.exe”. A pop up window will appear upon starting the installer.
5. Click “Next” in the pop up window.
During the installation, you will be prompted to once again enter your W&L credentials.
6. Installation is complete.
The pop-up window on the installer will say “Joined”. You can then click the “Done” button to close the window
After Installing the New Certificate
You may need to forget the eduroam network on your device and rejoin it using the steps below.
- Open the Start menu and select Settings.
- Click on Network & internet on the left menu.
- Select Wi-Fi on the right side.
- Click on Manage known networks.
- Find the eduroam network and click the Forget button next to it.
- To rejoin: click the Wi-Fi icon in your taskbar, select the eduroam, and click Connect.
